Colour Refresh, Extended Colour Refresh, 2nd Retouch

As per our T&C’S 5+Business Days (BD) notice is required to cancel / reschedule your booking. if you cancel inside 5 BD a $50 fee (admin cancelling, refilling, rebooking) is charged, if you cancel within 3 business days of your appointment there’s a full-service cancellation fee A $50 booking fee is required to secure you booking, which is redeemable but not refundable. Unfortunately, we’ve had to enforce our cancellation policy due to the high number of late cancellations we’re experiencing. See Instagram GUIDES for T&C’s www.luxbrowsandlashes.com.au. Please text/ph and we will reschedule your appointment. Thanks Lux Brows and Lashes

New Brow Feathering & Retouch

As per our T&C’S 10+ BD notice is required and inside this you forfeit your deposit/ gift voucher. If you reschedule outside of 10BD there is a $50 admin fee (which is deducted off your deposit). Sorry you’ve cancelled at such late notice and can’t attend your appointment.  Unfortunately, we’ve had to enforce the cancellation policy due to the high number of late cancellations we’re experiencing. To refresh your memory, see Instagram GUIDES for Feathering T&C’s. www.luxbrowsandlashes.com.au. We’re sorry you couldn’t make your appointment and that you late cancelled. Please text/call to reschedule your appointment. Thanks Lux Brows and Lashes

Bookings in store for Brow sculpt/lamination, Lash Lift, consultation :

3+ business days (BD) notice to cancel/ reschedule. If you cancel inside this timeframe, you will incur a late cancellation fee of $50-100 and a $50-100 admin fee to rebook. Due to the high increase of late cancellations, we’re recently experiencing fees are non-negotiable, this includes COVID-19.  See Instagram GUIDES www.luxbrowsandlashes.com.au

ONLINE Brow sculpt/lamination, lashlift, consultation :

3+ business days (BD) you are able to reschedule your own appointment online. If you cancel inside this timeframe, you forfeit your full payment. Due to the high increase of late cancellations fees are non-negotiable, this includes COVID-19.  See Instagram GUIDES www.luxbrowsandlashes.com.au. Thanks Lux Brows and Lashes

Thanks Lux Brows and Lashes


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We are not a shop front. Our studio is located inside the Wilsons Security office building, 6 English St, which is exactly opposite Hyatt Place, same side as LaManna. There’s a BIG SIGN in the middle of the road on the grass median strip just before the roundabout pointing to the building. Free 2 hour street parking is available on Hammond Ave, ticket parking (pay and display) is available behind the Hyatt.  There’s also Coles Supermarket and car parking is available, walk back to us,

An automated confirm text and email (the email outlines your appointment details) is sent 7 days prior to your booked appt. You must text reply YES to confirm your attendance. To cancel or reschedule your appt you must text the studio on 0423 028 149. The automated booking system text does not make or receive calls. Please do not reply via email to the bookings emails as this is system automated (we don’t receive email replies via this). We really appreciate your booking and are very transparent with our terms and conditions. Thank you for taking the time to read this and we look forward to seeing you. Lux Brows and Lashes